Last updated: 24 April 2026. Effective date: 24 April 2026.
Publisher and contracting party. 360 Maker, a registered business name of Monika Almasy (sole trader), Australian Business Number 44 137 669 949, Queensland, Australia. In these Terms "we", "us", "our" and "360 Maker" refer to that business. "Ahead at Work" is the brand name under which 360 Maker publishes the guides. "aheadatwork.com" is the website where the guides are offered.
Contact. hello@aheadatwork.com. Written notices to that address constitute valid service under these Terms.
Read these Terms before you buy. When you complete a purchase through our checkout (processed by Lemon Squeezy as merchant of record), you confirm that you have read, understood, and agreed to these Terms, the Privacy Policy, and the Acceptable Use Policy, and that you accept them as a binding contract. If you do not agree with any part of these Terms, do not buy.
You may buy only if you are at least 16 years old, are legally able to form a binding contract under the law of your country of residence, and are acting on your own behalf (not on behalf of any person you are not authorised to bind). If you are buying on behalf of an employer, you warrant that you have authority to bind that employer, and references in these Terms to "you" include that employer jointly and severally.
If you are under 16, please have a parent or guardian purchase on your behalf. Completing a purchase is your express confirmation that you meet this requirement.
Product pages and the home page are invitations to treat, not offers. Your checkout submission is an offer to buy on these Terms. The contract is formed when the Merchant of Record confirms payment and issues the receipt email. We reserve the right to refuse, cancel, or reverse any order before or shortly after formation where we reasonably suspect fraud, chargeback abuse, jurisdictional-sanctions conflict, test-card transactions, or breach of these Terms.
A single-user, non-exclusive, non-transferable, non-sublicensable, revocable licence to use the Guide for your own personal professional development and internal workplace use. You are not buying the copyright, the source files, any future updates unless we choose to provide them, or any right to resell, redistribute, or derive income from the Guide itself. The licence is described more fully in clause 10 and the Acceptable Use Policy.
A Guide is a digital information product. It is not a subscription, a software service, a course with instructor support, a credential, a qualification, or a certification. We do not owe you tutoring, coaching, mentoring, or personalised advice as part of a Guide purchase.
All prices are displayed in US dollars (USD) on our site unless otherwise stated. Your local-currency charge is set by the Merchant of Record at checkout using its own exchange and conversion practice.
The price at checkout is the price you pay. Prices may change at any time and any future change does not entitle you to a refund of past purchases. We do not match lower prices offered elsewhere.
Tax is handled by the Merchant of Record. Lemon Squeezy, as our Merchant of Record, is responsible for calculating, collecting, and remitting Australian GST, EU and UK VAT, US sales tax, and any other applicable consumption taxes on the sale to you. The amount of tax is shown at checkout. If your jurisdiction requires a tax invoice naming Lemon Squeezy as the supplier, Lemon Squeezy's receipt fulfils that requirement. We are not the legal seller for tax purposes.
The Guide is delivered as a downloadable digital file through the Merchant of Record's customer portal and by a download link emailed to the address you provide at checkout. Delivery is immediate in almost all cases. If you do not receive access within 15 minutes of the receipt email, check your spam folder and then contact hello@aheadatwork.com. We will resend the link as soon as we reasonably can.
Subject to your compliance with these Terms and the Acceptable Use Policy, we grant you a personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to:
All rights not expressly granted are reserved to 360 Maker. No licence is granted by implication, estoppel, or otherwise.
You must not, and must not permit or encourage any third party to:
Team or commercial licence. If you want to share a Guide with colleagues, train a team on it, or use it in a consulting, coaching, training, or internal-product context, you need a team or commercial licence. Contact hello@aheadatwork.com for a quote. We will not unreasonably refuse. Without such a licence, the prohibition above applies without exception.
Your licence terminates automatically and without notice if you breach any provision of these Terms or the Acceptable Use Policy. It also terminates if you receive a full refund (whether from us or from the Merchant of Record) for the Guide in question; in that case, the licence ends on the refund-processed date. You must, on termination, delete all copies of the Guide from every device and destroy any printed copies. Termination does not entitle you to any refund or compensation.
Our position, subject to non-excludable consumer rights set out below and in clauses 11, 12, and 13:
Interaction with the Merchant of Record. The Merchant of Record operates its own refund and dispute process, which may grant refunds independently of this policy. If you receive a refund from the Merchant of Record, we treat that as a full refund for the Guide in question. Your licence to use the Guide ends on the refund-processed date (see clause 9). You may buy the Guide again at the then-current price if you wish.
If you are a "consumer" as defined in the Competition and Consumer Act 2010 (Cth) Schedule 2 (the Australian Consumer Law, or ACL), you have consumer guarantees that cannot be excluded, restricted, or modified. These include guarantees that our Guide is of acceptable quality, is reasonably fit for any disclosed purpose, matches its description, and that we have clear title to supply it. Nothing in these Terms excludes those guarantees.
If a non-excludable consumer guarantee is not met, our liability is limited, at our option, to: replacing the Guide, supplying an equivalent Guide, or refunding the price paid. For major failures you retain the statutory rights of refund, replacement, and compensation for reasonably foreseeable loss.
This clause does not limit your right to make a complaint to your state or territory fair trading office (Queensland residents: Office of Fair Trading QLD) or to the Australian Competition and Consumer Commission.
If you are a consumer resident in the European Union, European Economic Area, or United Kingdom, you ordinarily have a right to withdraw from a distance contract within 14 days without giving a reason, under the Consumer Rights Directive (EU) 2011/83 and its UK equivalent in the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Because the Guide is supplied as digital content and delivery begins immediately on purchase, the right of withdrawal ends once delivery has begun, but only if you have given express consent to immediate performance and have acknowledged that you lose the right of withdrawal on performance. The Merchant of Record presents that consent and acknowledgement at checkout. If you complete checkout without actively giving that consent, your statutory withdrawal right survives, and you may withdraw within 14 days of purchase by emailing hello@aheadatwork.com with your receipt. Your refund, if withdrawal applies, is processed by the Merchant of Record to the original payment method within 14 days of notice.
If you are a consumer resident in the United States, your state consumer-protection statutes apply in parallel to these Terms. This includes, where applicable, the Federal Trade Commission Act, state unfair-and-deceptive-acts statutes, state digital-goods refund laws, and (for California residents) the CCPA and CPRA as described in our Privacy Policy. Nothing in these Terms attempts to limit a statutory right you have under your state's law that cannot lawfully be limited by contract.
Each Guide is a general-information and workflow-training publication. It is not legal, financial, tax, accounting, investment, insurance, credit, medical, mental-health, psychological, pharmaceutical, veterinary, engineering, architectural, immigration, employment, or any other form of professional advice. The Guides are not a substitute for advice from a qualified, licensed, or registered professional who has considered your specific circumstances. If your decision or situation is material, get professional advice from a person who owes you a duty of care.
Nothing in any Guide creates a professional-client, fiduciary, advisory, agency, partnership, joint-venture, employment, or confidential relationship between us and you. The Guide is a static publication. It does not know your circumstances and cannot tailor itself to them.
We do not guarantee any specific outcome from reading, buying, or following a Guide, including but not limited to: productivity gains, time savings, income increase, salary increase, promotion, job retention, avoidance of redundancy, business revenue, audience growth, lead generation, client acquisition, skill acquisition, certification, credentialing, qualification, or any other commercial, personal, or career result. Outcomes depend on your individual situation, effort, starting point, discipline, market conditions, employer, clients, and many other factors entirely outside our knowledge and control.
Where our marketing copy, landing pages, or email communications describe potential benefits or reference statistics about AI adoption and productivity, those are illustrative of what some people have reported in particular studies. They are not promises, forecasts, or representations of what you will experience. Statistics are sourced in our internal register (`docs/marketing/statistics-sources.md`) and can be verified on request.
The Guides teach you how to use third-party AI Tools. AI Tools generate Output that can be inaccurate, out of date, fabricated (a phenomenon commonly called "hallucination"), biased, discriminatory, unsafe, subtly wrong in ways that are hard to detect, or internally inconsistent from run to run. The prompts in the Guides are starting points, not final answers. You are solely responsible for reviewing, verifying, and fact-checking every Output before you rely on it, submit it, publish it, send it to a client, file it with a court, post it on social media, paste it into a document your employer will rely on, use it to make a decision about a person, or otherwise act on it.
Where a Guide shows a worked example of Output, that example was generated at the time of writing using the model version available then. The AI Tool may produce materially different Output for the same prompt today. The example is illustrative only.
We recommend specific third-party AI Tools based on research at the time of publication. We are not responsible for, and you must make your own assessment of, each of those tools. Specifically:
Before you paste client data, employer data, patient information, student records, confidential memos, unpublished financials, legal work product, trade secrets, or any other sensitive information into any AI Tool, read that tool's privacy policy and data-handling agreement, check your employer's written AI policy, and consider whether the use is authorised. Where in doubt, use placeholder text.
A number of Guides cover professions that are regulated in Australia, the United States, the United Kingdom, or elsewhere. These include, without limitation, the professions listed below and any other profession for which the Guide displays a per-profession regulatory notice in Chapter 1:
If your profession is regulated, nothing in the relevant Guide replaces the licensing, registration, supervision, continuing-education, confidentiality, conflict-of-interest, suitability, best-interests, fair-dealing, anti-discrimination, privacy, or any other statutory or professional duty that applies to your role. Those duties take precedence over anything the Guide or an AI Tool suggests. You remain solely responsible for meeting them, for reviewing AI Output through your own professional judgment, and for ensuring that any work product delivered to a client, patient, student, employer, or regulator meets the standard your profession demands.
If you are employed, your employer's AI policy, acceptable-use policy, confidentiality policy, data-handling policy, social-media policy, and any applicable collective agreement or contract of employment take precedence over anything in a Guide. Where there is a conflict, follow your employer's policy. Before you use an AI Tool on workplace data or any information that is not yours personally, check with your manager or your employer's IT or legal team. If your employer has not published an AI policy, raise the question in writing before using AI on anything sensitive.
We accept no responsibility for any employment, disciplinary, performance-management, remuneration, reputational, licensing, or career outcome that follows from your use of an AI Tool or a Guide, including but not limited to termination, formal warning, breach-of-contract action by an employer or client, loss of licence, loss of trust, or any claim arising from data you chose to share with a third party.
Subject to the non-excludable consumer rights in clauses 11, 12, and 13, the Guides are provided "as is" and "as available". We do not warrant that the Guides are error-free, complete, current, continuously updated, free of typographical mistakes, or fit for any particular purpose not expressly stated. We do not warrant that the prompts, tools, workflows, or recommendations will produce any specific result. We do not warrant compatibility with any particular AI Tool, operating system, browser, or PDF reader. All other warranties, representations, and conditions, whether statutory, implied, or otherwise, are excluded to the maximum extent permitted by law.
To the maximum extent permitted by law, and subject to the non-excludable consumer rights in clauses 11, 12, and 13:
Nothing in this clause excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited under applicable law. In Australia, nothing in this clause limits liability for a breach of a non-excludable ACL guarantee.
You agree to indemnify, defend, and hold harmless 360 Maker, its owner, successors, and assigns from and against any claim, proceeding, demand, loss, damage, cost, or expense (including reasonable legal fees on a full-indemnity basis) arising out of or connected with:
This indemnity survives termination of your licence.
All Content in a Guide, including text, design, illustrations, layout, selection, arrangement, branding, and trade dress, is owned by 360 Maker or licensed to 360 Maker, and is protected by Australian and international copyright, trademark, and other intellectual property laws.
ChatGPT is a trademark of OpenAI. Claude is a trademark of Anthropic. Gemini, Google Workspace, and related marks are trademarks of Google. All other product and company names mentioned in our Guides, on our website, or in our marketing materials are trademarks of their respective owners. We are not affiliated with, endorsed by, sponsored by, or in any commercial partnership with any of these companies. We use these trademarks in a descriptive, non-commercial, nominative-fair-use capacity to refer to the tools we recommend. Any use by us of a third-party mark is subject to the owner's trademark rights.
If you believe any material in a Guide infringes your intellectual property, follow the procedure in our Copyright Policy (linked from the footer) to submit a notice. We take infringement seriously and will act on valid notices.
Content generated by an AI Tool (including text, code, images, audio, and video) has an evolving legal status that varies by jurisdiction. In the United States, the Copyright Office's current policy is that purely AI-generated material is generally not eligible for copyright registration. In other jurisdictions, the analysis differs and is still developing. AI-generated Output may also contain material that resembles sources the AI was trained on without your knowledge, which can create copyright, trademark, defamation, right-of-publicity, or plagiarism exposure downstream.
You are solely responsible for determining whether any Output is legally safe to publish, sell, claim as your own work, or submit in a setting where originality matters (academic, professional certification, journalistic, or regulatory). We make no representation about the IP status of Output and accept no responsibility for any third-party claim arising from Output you used.
Some Guides reference workplace burnout, stress, overload, or job-security anxiety as context for why AI workflows can help. Nothing in any Guide is medical, psychiatric, psychological, or mental-health advice. If you are experiencing burnout, depression, anxiety, suicidal thoughts, or any mental or physical health concern, please speak with a qualified health professional. In Australia, Lifeline (13 11 14) and Beyond Blue (1300 22 4636) offer free confidential support. In the US, the 988 Suicide and Crisis Lifeline is available 24/7. In the UK, Samaritans (116 123). In New Zealand, Lifeline (0800 543 354). In other countries, see findahelpline.com.
We are not liable for any failure or delay in performance to the extent caused by an event beyond our reasonable control, including natural disaster, war, armed conflict, civil unrest, pandemic, government action, regulatory change, network failure, third-party service outage (including the Merchant of Record, our hosting provider, or any AI Tool), cyber attack, or any similar event. If such an event prevents delivery of a Guide for more than 30 days, either party may terminate the contract in respect of that Guide and we will refund the price paid.
You may not assign, sub-contract, or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign, novate, or transfer our rights or obligations to any successor business, purchaser of our assets, or affiliate on notice to you. Assignment by us will not prejudice your rights.
We may terminate these Terms and your licence immediately and without notice if you breach any provision, engage in fraud or chargeback abuse, distribute pirated copies of a Guide, or damage our brand. On termination, the provisions that by their nature should survive (including clauses 7, 8, 9, 14, 15, 16, 17, 18, 23, and 24) survive. Termination does not entitle you to any refund except where required by law.
These Terms are governed by, and are to be construed in accordance with, the laws of Queensland, Australia, and the applicable federal laws of the Commonwealth of Australia, without regard to conflict-of-laws principles. Subject to the statutory rights of consumers described in clauses 11, 12, and 13, you agree that the courts of Queensland, Australia have exclusive jurisdiction over any proceeding arising out of or connected with these Terms.
If you are a consumer resident in a jurisdiction whose law confers on you the right to bring proceedings in your local courts or under your local law, this clause does not override that right.
If you have a concern, please email hello@aheadatwork.com first. We aim to acknowledge within 2 business days and resolve within 14 business days. Before commencing any formal proceeding, the parties agree to attempt to resolve the dispute in good faith through direct communication for a period of 30 days.
If good-faith resolution fails, the parties may proceed to the courts of Queensland, to the consumer-protection tribunal or fair-trading office of the consumer's country of residence, or (where applicable) to alternative dispute resolution offered by the Merchant of Record's payment network.
Class-action and mass-action waiver. To the maximum extent permitted by law, any dispute between you and us must be resolved on an individual basis. You may not join, combine, or consolidate a claim with those of any other person, and you may not participate in any class, collective, mass, or representative proceeding against us. This waiver does not apply where it is unenforceable under your local law.
We may update these Terms from time to time. The current version is always on this page with a "Last updated" date at the top. Material changes are notified by updating this page and noting the change in a banner near the "Last updated" line for at least 30 days. Your continued use of the site or any Guide after a material change constitutes acceptance of the updated Terms. Changes do not apply retrospectively to the price or licence of a Guide you bought before the change unless the change is required by law or is necessary for the Guide to continue to function.
If any provision of these Terms is held by a court, tribunal, or regulator to be invalid, unenforceable, or unlawful, the remaining provisions continue in full force, and the invalid provision will be read down or severed to the minimum extent necessary to make the rest enforceable. Our failure to enforce a provision on one occasion is not a waiver of our right to enforce it on another.
These Terms, together with the Privacy Policy, the Acceptable Use Policy, the Copyright Policy, the per-Guide regulatory disclaimer (where applicable), and the order confirmation issued by the Merchant of Record, constitute the entire agreement between you and us in relation to the Guide. No statement made in support email, marketing copy, social-media post, or other informal communication modifies these Terms unless confirmed by us in writing and signed by an authorised representative of 360 Maker.
Notices to us must be sent to hello@aheadatwork.com. Notices to you are sent to the email address you provided at checkout. A notice is deemed received 24 hours after it is sent (for emails) unless the sender receives an automated notice of non-delivery.
These Terms are drafted in English. Any translation is provided for convenience only. In the event of any conflict between the English text and a translation, the English text prevails.
Publisher: 360 Maker (a registered business name of Monika Almasy, sole trader).
Australian Business Number: 44 137 669 949.
Registered state: Queensland, Australia.
Postal address: PO Box 233, Runaway Bay QLD 4216, Australia.
Contact email: hello@aheadatwork.com.
Brand: Ahead at Work.
Website: aheadatwork.com.
Merchant of Record: Lemon Squeezy US LLC (lemonsqueezy.com).
Full legal and business-identity disclosure: see our Legal Notice and Impressum.
If you received these Terms as an attachment or in translated form, the authoritative current version is always the one published at https://aheadatwork.com/terms.html on the date noted above.